Shipping & Delivery


  • Shipping available to most countries.
  • Please allow up to 2 weeks for your order to ship as some of our items are made to order.
  • Once your order has shipped from KSB, status is available from the carrier.(FedEx or EMS)
  • We are happy to help but we only have as much information as provided by carrier tracking.
  • KSB will not be responsible for any items damaged or lost during transit. Any claims should be filed with the respective carrier.
  • KSB is not responsible for customs and import tariffs.


   Shipping Rates

  • Domestic Region(South Korea): Free Charge
  • Asia Region: $15
  • North America & Oceania Region: $20
  • Europe & Rest of the World Region: $25



  • Shipping and handling fees are non-refundable.
  • Merchandise must be returned or exchanged within 30 days of delivery confirmation date.
  • Returned merchandise must be in like new condition.
  • All returns and exchanges should be sent to:
  • 186, Asanvalleydong-ro, Dunpo-myeon, Asan-city, Chungcheongnam-do, South Korea, 31409 / +82-41-532-5568
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